We did not actually meet in person until almost 10 years after we started doing business together, as we live on opposite coasts.ĭoug has always produced what he has promised, except one loan that fell through due to reasons that no one could predict. Since then, the majority of our commercial loans have been placed through Doug. The entire loan process was handled professionally, with extreme attention to detail, to ensure that there would be no surprises that could potentially derail the loan approval and funding process. The more time we spent, and Doug’s willingness to invest that initial time, without any guarantee of new business, and his grasp of the commercial lending environments and contacts, made us comfortable to proceed. We spent quite a bit of time on the phone and by e-mail, trying to read between the lines and in search of indicators that would give us pause, as far as proceeding with a commercial loan we were seeking at the time. As all things on the internet, we proceeded with caution and reservation. We came across CREFCOA while searching on the internet for a commercial lender. If we can transact in those toughest of times, we can do anything! I have enjoyed all the wise and prescient conversations we have had along the way, especially during the mortgage meltdown in 2008 and the commodity crash of 2014. I value you as my friend, and as a member of my team as I continue to build my business. Thank you, Doug, for all you have done for me and my family. If there is one word I would use to describe Doug, it would be “Integrity,” a much overused word in the business, but deserving to describe Doug. If it wasn’t for Doug, I probably would not have gotten through them and I certainly would not be where I am right now. Every one of my transactions had issues to be dealt with. My faith was renewed!įifteen years and 7 transactions later, I now consider Doug one of my few friends I can actually count on. He took the time to get to know me, the property and the area and got the loan approved quickly.
I was frustrated and “Trust” was not in my vocabulary when it came to the commercial mortgage space at that time.
Being a non-local owner proved to be a challenge for most lenders. When I first talked to Doug (over 15 years ago!) I had almost given up on the prospect of finding someone who could help me with a loan to buy my first multifamily property.